Legal

Terms of Use

Last updated: August 2026

1. Acceptance of These Terms

By accessing or using TeachReady AI ("the Platform", "we", "us", or "our"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree with any part of these Terms, please do not use the Platform. We may update these Terms from time to time; continued use of the Platform after changes are posted constitutes acceptance of the updated Terms.

2. Eligibility

You must be at least 18 years old to create an account and use the Platform. Users aged 16–17 may use the Platform only with verified parental or guardian consent. The Platform is not intended for children under 16. By using the Platform you confirm that you meet these requirements.

3. Account Responsibilities

To access certain features, you must create an account. You are responsible for keeping your login credentials secure and confidential, and for all activity that occurs under your account. You must provide accurate and complete information during registration and keep it up to date. Notify us immediately at privacy@teachready.ai if you suspect unauthorised use of your account.

4. Description of Services

TeachReady AI provides a virtual classroom simulator where ESL teachers can practice teaching AI-powered students. Our services include:

  • AI-powered virtual classroom simulations, including the built-in starter lesson (Great Shape Safari)
  • Uploading and displaying your own PowerPoint (PPTX), PDF, or image lesson materials
  • Recording of full teaching sessions (webcam, audio, slides, and AI interactions)
  • Automated AI teaching feedback and coaching reports (12 categories)
  • Digital portfolio generation, verified sharing links, and resume building
  • Downloadable copies of recorded lessons (one-off purchase)

The Platform is intended for educational and professional development purposes. It does not guarantee employment, certification, or any specific career outcome.

5. AI Functionality

The Platform uses artificial intelligence to simulate students and to generate coaching feedback. The AI students are fictional personas — they are not real children or real people. AI-generated responses, scores, and assessments may contain errors or inaccuracies. You are responsible for reviewing any AI-generated output and using your own professional judgement. AI output is provided for training and self-improvement purposes only.

6. AI Assessment Disclaimer

⚠️ TeachReady AI provides simulated teaching practice and AI-generated feedback for training and self-improvement. Results are not an accredited teaching qualification, formal professional evaluation, employment guarantee, or certification.

7. Employment Disclaimer

⚠️ TeachReady does not guarantee employment, interview success, school placement, or any career outcome.

8. Recordings

The Platform can record your teaching sessions, including your webcam video, audio, screen share, slides, and AI interactions. By starting a recording, you consent to:

  • the recording being stored on our servers (Cloudflare R2) for 7 days, and
  • the recording and related classroom data being analysed by our AI systems to generate your coaching report.

Recordings are stored for 7 days and then automatically expire, unless you delete them sooner. You may delete any recording at any time using the delete button on the recording's watch page; deletion removes the recording from our storage immediately. You can purchase a downloadable copy of a recording for a one-off fee (see Section 11). Recordings are only used to provide the service to you — they are not published or shared with anyone without your action.

9. Uploaded Content

You retain full ownership of the lesson materials (PPTX, PDF, images) you upload to the Platform. By uploading them, you grant TeachReady AI a limited, non-exclusive license to process and display them solely for the purpose of showing your lesson in the classroom. PPTX/PDF materials are stored temporarily in your private practice workspace on our servers (Cloudflare R2) and are automatically deleted when the 7-day workspace window expires or the workspace is replaced (see Section 10). Uploaded files are never published or shared with anyone and are never used to train any AI model.

10. Credits, Lesson Uploads and Workspace

Practising on the Platform consumes credits under a four-tier model:

  • Safari Demo (free): 5 lifetime credits, usable only on the built-in Great Shape Safari lesson (1 credit per session). No auto-earn. No time limit per session.
  • Practice Pack (R200): 3 credits granted on purchase, plus 3 credits per uploaded-lesson workspace (capped at 10). Uploaded lessons cost 2 credits; every other lesson costs 1. 15-minute session cap applies.
  • Credit Top-Up (R99): 3 credits per purchase, repeatable. 15-minute session cap applies.
  • Mia Premium (R200): 3 standard credits + 3 Mia Challenge credits granted on upgrade, no auto-earn. 15-minute session cap applies. Credit Top-Up available for both pools.

Paid purchases provide permanent access to the Platform, not permanent file storage. One uploaded lesson is available in an active workspace for 7 days from creation. Workspace files, including uploaded PPTX/PDF materials and unpurchased recordings, are automatically deleted when that window expires or when the workspace is replaced. Download anything you want to keep before the 7-day window closes.

11. Recording Retention and Purchases

Recordings are available for 7 days unless you delete them sooner. You may purchase a downloadable copy for R100 during that period; purchased recordings are stored permanently (or until account deletion). Progress data and lightweight assessment summaries are retained permanently until account deletion. We do not retain full classroom transcripts.

12. Account Deletion

You may delete your account from the Danger Zone on your portfolio or by contacting privacy@teachready.ai. Account deletion permanently removes your personal data, including progress history, assessment reports, recordings, purchased recordings, uploaded lessons, workspace metadata, portfolio data, and payment unlock indexes. Payment records may be retained where required by tax, accounting, or other law.

13. TeachReady-Owned Content

The Great Shape Safari starter lesson, the Platform's user interface, the AI student personas and conversation engine, the coaching framework and report system, and all other content, features, and functionality of the Platform are the exclusive property of TeachReady AI and are protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works from TeachReady-owned content except as expressly permitted by these Terms.

14. Acceptable Use

You agree not to:

  • Use the Platform for any unlawful purpose or in violation of any applicable laws
  • Abuse, harass, or attempt to manipulate the AI students or the platform's systems
  • Attempt to reverse-engineer, decompile, or extract the AI models, algorithms, or underlying code
  • Attempt to gain unauthorised access to other users' accounts, recordings, or data
  • Upload malicious code, spam, or content that infringes on others' rights
  • Misrepresent your identity, qualifications, or portfolio data
  • Share a verified portfolio link or coaching report in a misleading or fraudulent manner

15. Payments

The free tier includes 5 practice sessions on the built-in Great Shape Safari starter lesson — no credit card required. After that, the following one-off purchases are available:

  • Practice Pack — R200: permanent training access. Grants 3 credits plus 3 credits per uploaded-lesson workspace (capped at 10) and spends credits per lesson (2 for an uploaded lesson, 1 for a practice session). Also unlocks an employer-shareable portfolio URL with AI scorecard, verified badge, and professional resume.
  • Credit Top-Up — R99: 3 session credits, repeatable at any time. Works with Practice Pack or Mia Premium.
  • Mia Premium — R200: one-time upgrade granting 3 standard practice credits + 3 Mia Challenge credits, plus exclusive premium avatars. No auto-earn — additional credits are purchased via Credit Top-Up.
  • Per-Class Recording Download — R100: downloadable high-quality recording of a lesson plus a PDF assessment report.

All paid lessons (Practice Pack, Credit Top-Up and Mia Premium sessions) are capped at15 minutes per lesson, enforced server-side. The free Safari Demo and tester sessions are not time-capped.

Credits are non-transferable, have no monetary value, and are granted or consumed as described in Section 10. Free-tier credits are limited to Great Shape Safari practice. All payments are processed via third-party payment providers (PayFast in South Africa, PayPal globally) and are final. No refunds are provided except where required by law. If you experience a technical issue that prevents you from accessing a purchased item, contact us and we will work to resolve the issue promptly.

16. Service Availability

The Platform is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted availability, and we may change, suspend, or discontinue any feature of the Platform at any time without notice. Recordings are stored for a limited time (7 days) as described in Section 8 — download or review them before they expire.

17. Limitation of Liability

To the fullest extent permitted by South African law, TeachReady AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform, including but not limited to loss of data (including expired recordings), loss of employment opportunities, or interruption of service. Our total liability to you for any claim arising from your use of the Platform shall not exceed the amounts you paid to us in the twelve (12) months preceding the claim.

18. Termination

We may suspend or terminate your account at any time, with or without notice, for conduct that we believe violates these Terms or is otherwise harmful to the Platform or third parties. You may delete your account at any time by emailing privacy@teachready.ai — see our Privacy Policy for what happens to your data on deletion. Certain provisions of these Terms (including Sections 6, 7, 10, 17, and 19) survive termination.

19. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa, without regard to its conflict-of-law provisions. Any disputes arising from these Terms or your use of the Platform shall be resolved exclusively in the courts of South Africa.

20. Contact

If you have any questions about these Terms, please contact us at privacy@teachready.ai.